POLICY ON UNDERAGE GAMING
At Vinus International Ltd, we prioritize responsible gambling and strictly enforce age restrictions to ensure a secure gaming environment. We prohibit anyone under 18 from participating in gambling activities on our platform or those of our operators. This policy is in line with our adherence to Know Your Customer (KYC) regulations and our commitment to preventing underage gambling.
1. Age Verification Procedures
To enforce our policy, we conduct comprehensive electronic age verification checks. Users must provide valid identification and other required documents to verify their age. If electronic verification is inadequate, additional proof of age may be requested, such as government-issued IDs, birth certificates, or other official documents.
2. Consequences of Underage Gambling
If you are found to be under 18, or below the legal gambling age in your area, the following actions will be taken:
- Confiscation of Winnings: All accrued winnings will be confiscated.
- Notification of Authorities: Relevant authorities may be informed of the age restriction breach.
- Account Suspension: Your account will be suspended, preventing further bets.
- Investigation: An investigation will be conducted to determine if you have been gambling on behalf of an underage person.
3. Specific Actions Taken Upon Confirmation
If it is confirmed that you:
- Are currently under 18 or the legal gambling age in your country;
- Were under 18 when placing any bets; or
- Have been betting on behalf of someone under 18,
The following measures will apply:
- Retention of Winnings: All winnings in your account will be retained.
- Recovery of Winnings: Any winnings obtained while underage must be repaid to us on demand. Failure to comply will result in legal action.
- Handling of Deposits: Any non-winnings deposits in your account will either be returned to you or retained until you turn 18, at our discretion. Transaction fees may be deducted from the returned amount.
4. Jurisdictional Compliance
This policy also applies if you are over 18 but placing bets in a jurisdiction with a higher legal gambling age. If you are below the required age in such jurisdictions, the same penalties as outlined above will apply.
5. Fraud Prevention and Legal Action
In cases of suspected fraudulent activity or attempts to circumvent this policy, we reserve the right to take necessary actions. This includes conducting thorough investigations and informing law enforcement agencies to ensure compliance and prevent illegal activities.
6. Commitment to Responsible Gambling
Vinus International Ltd is committed to promoting a responsible gambling environment. We encourage parents and guardians to use available parental control tools to restrict minors' access to our services. We also provide resources and support for those needing assistance with gambling-related issues.
For any questions or further clarification regarding our Underage Gambling Policy, please contact our customer support team. Your cooperation helps us maintain a safe and fair gaming environment for all.